Hub Operations Coordinator
5 days ago
Marks & Clerk LLP, a leading firm of Patent and Trade Mark attorneys in the UK, is seeking an experienced Admin Support Specialist to join our team in Aberdeen.
About the RoleThe successful candidate will work closely with patent attorneys to assist in the administration of intellectual property cases. They will use the firm's case management system to ensure efficient and timely service delivery.
Key Responsibilities- Assisting patent attorneys in accordance with official rules and regulations
- Using the firm's case management system to provide a timely and efficient service to clients
- Processing incoming communications to ensure relevant data is recorded on the firm database (Inprotech)
- Generating and forwarding documentation to internal and external clients
- Searching for files and filing of electronic correspondence in the Document Management System (DMS) and handling communications in a paperless environment
This role may involve various tasks such as:
- Case Administrator - recording events, processing documentation, sending out appropriate reminders and ensuring case record information is up to date and accurate
- Workflow Coordinator – reviewing and directing all incoming correspondence (mail, email, online portals)
- Previous administrative or legal secretarial experience
- Strong written and verbal communication skills
- Good IT skills – including MS Office and Outlook
- Experience of a document management system (preferred but not essential)
- IP experience (preferred but not essential)
We offer a competitive salary of £27,500 - £32,500 per annum, depending on qualifications and experience, plus a range of benefits including 26 days' annual holiday, hybrid working, contributory pension scheme, life assurance, private medical insurance, and reimbursement of membership fees to professional bodies required for the role.
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