Account Manager

4 weeks ago


East Sheen, Greater London, United Kingdom Recruitment Revolution Full time
About the Role

We are seeking a highly skilled Account Manager to join our team at Recruitment Revolution. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and delivering exceptional customer service.

Key Responsibilities
  • Manage and grow existing customer accounts to increase revenue and customer satisfaction
  • Develop and implement account plans to achieve business objectives
  • Build and maintain strong relationships with key stakeholders, including clients, sales teams, and other internal stakeholders
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner
  • Collaborate with cross-functional teams to identify and pursue new business opportunities
Requirements
  • Proven experience in account management or customer success roles within a ServiceNow partner business
  • Excellent interpersonal and communication skills, with the ability to build rapport with stakeholders at all levels
  • A track record of successfully managing and growing customer accounts
  • Strong problem-solving skills, with a proactive approach to identifying and addressing client needs
  • Ability to manage multiple client relationships simultaneously and prioritize tasks effectively
What We Offer
  • Competitive salary and OTE
  • Vitality health insurance, GP & Bupa dental care
  • Life Insurance
  • $250 work from home set-up allowance
  • 4% employee pension
  • 25 days holiday (more with tenure)
  • Progressive parental leave policies
  • Comprehensive training and development
  • The Ministry - The coolest offices in London (3 days in the office)
  • Onsite-Gym

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