Sales and Styling Expert
7 days ago
Moss is a leading menswear brand that values exceptional customer experiences. We are seeking a Sales Associate who shares our passion for delivering outstanding service and has a keen eye for style.
Key Responsibilities:
- Deliver an exceptional customer experience, following the Moss Essential Steps of Service
- Strive for high productivity, maximising sales and services goals
- Develop strong product knowledge for all services: Hire, Custom Made, Retail, Alterations, Ship from Store
- Proactively use product knowledge to tailor customer experiences
About You:
To succeed in this role, you will need:
- Basic Product Knowledge: understanding features, benefits, and products available in the store
- POS Systems: familiarity with cash tills, credit card processing, and inventory management systems
- Excellent communication abilities: inspiring, guiding, and fostering meaningful relationships with colleagues & customers
- Ongoing self-improvement, resilience, and efficient time management
Rewards and Benefits:
Moss offers a competitive salary of £28,000 - £32,000 per annum, plus a range of rewards and benefits including:
- 70% employee discount across all stores
- Team Reward Pay Scheme: generous bonus scheme, paying up to 15% of gross monthly salary each month
- Season Ticket Loan: financial support for commuting
- Cycle to Work Scheme: encouraging eco-friendly travel
- Discounted Gym Membership with PureGym: promoting physical health and fitness
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