Property Portfolio Manager

3 days ago


Leicester, United Kingdom Ritz Recruitment Limited Full time

As a highly skilled Property Portfolio Manager with Ritz Recruitment Limited, you will play a crucial role in overseeing the smooth operation of our residential properties. Your primary objective will be to lead a team of experienced property managers and ensure that all aspects of property maintenance, financial management, and customer service are carried out to the highest standards.

About the Role

This senior position comes with an estimated salary of £60,000 - £70,000 per annum, depending on experience. If you have a proven track record of managing teams, handling complex challenges, and delivering exceptional customer service, we would like to hear from you.

Key Responsibilities
  • Manage and lead a small team of Property & Lettings Managers
  • Oversee team operations, including property visits, maintenance, and end-of-tenancy processes
  • Partner with Maintenance Coordinator to ensure maximum utilization of Maintenance Operatives
  • Assist with monitoring of financials, including processing invoices and managing payment
  • Provide guidance and support to junior team members
  • Build and maintain strong relationships with internal stakeholders and customers
  • Attend team and department meetings to discuss KPIs, performance, and strategy
  • Ensure accurate records of property and maintenance details on company software
  • Handle negotiations with tenants and resolve complaints in a timely and professional manner


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