Database Account Executive

3 weeks ago


London, Greater London, United Kingdom F45 Training Full time
Job Title: Database Account Executive

We are seeking a highly skilled and detail-oriented Database Account Executive to join our team at F45 Training. As a key member of our studio operations team, you will be responsible for maintaining the accuracy and efficiency of our studio database management and data insight procedures.

Key Responsibilities:
  • Set up new direct debit memberships accurately and efficiently
  • Set up upfront memberships accurately and efficiently
  • Create accounts correctly for all parts of the sales funnel where necessary
  • Sort timetables and coordinate changes with Studio Managers based on studio requirements
  • Update ongoing adjustments to timetables throughout each programming phase
  • Process refunds when requested by Studio Managers and signed off by MD or PL
Data Insight Management:
  • Via Rotafit process all weekly, monthly, and quarterly reports to MD and PL in an organized and transparent fashion
  • Pull lists of members, revenues, and visit reports from Mindbody
Requirements:
  • Experience of working on Mindbody (preferable)
  • Experience of working on Loyalsnap (preferable)
  • Experience of working with a CRM system
  • Clear understanding of all process and tasks set for you
  • Experience of delivering in areas of administrative management
  • Ability to work across several studios (between 5+10) in an organized and efficient manner
  • Organized and methodical
  • Proactive in the presence of daily problems and difficult situations
  • Team player


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