Property Maintenance Manager

4 weeks ago


Dorking, Surrey, United Kingdom SPECIALIST RECRUIT LIMITED Full time

We are seeking a highly skilled Property Maintenance Manager to join our team at SPECIALIST RECRUIT LIMITED. As the Head of Property Maintenance, you will be responsible for the success of our Property Maintenance service.

The ideal candidate will have a strong background in property management and maintenance, with experience in the Residential lettings market. You will be responsible for dealing with all property maintenance issues, obtaining quotations from contractors, and arranging maintenance works.

You will also be responsible for liaising with contractors, tenants, and landlords to ensure all statutory certificates are in place and renewed as necessary. This includes Energy Performance Certificates (EPCs), Gas Safety tests, Electrical Safety tests, Boiler Services, Chimney Sweeping, and PAT Testing.

The successful candidate will have excellent communication and organisational skills, with the ability to work under pressure and multitask. They will also have a good understanding of current and upcoming compliance for landlords.

Key Responsibilities:

  • Dealing with all property maintenance issues and reporting them on our CRM (Reapit)
  • Obtaining quotations from contractors and arranging maintenance works
  • Liaising with Contractors, Tenants and Landlords to ensure all statutory certificates are in place and renewed as necessary
  • Legislation focused, knowledge of current and up and coming compliance for landlords
  • Dealing with End of Tenancy process and deposit returns, negotiating between Landlord and Tenant to resolve any damages and liaising with tenancy deposit scheme where necessary
  • Oversee the smooth running of the department

Requirements:

  • At least 2-3 years' experience in a similar role, with emphasis on client management
  • ARLA qualified (essential) with up-to-date knowledge of changes in legislation
  • Ideally, basic knowledge of heating/hot water systems; plumbing & electrical issues
  • Excellent team worker
  • Excellent IT skills Recording all accurate file notes on the property management system (Reapit)
  • Can multi-task and work under pressure
  • Attention to detail
  • Well-presented and professional, always
  • Excellent telephone manner and communication skills
  • Excellent organisational and time management skills
  • A good sense of humour


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