Traffic Management Coordinator
3 weeks ago
Job Title: Traffic Management Coordinator
Job Summary:
We are seeking a highly organized and detail-oriented Traffic Management Coordinator to join our Urban64 team. As a key member of our team, you will be responsible for scheduling personnel and equipment, managing site activities, and maintaining clear communication between clients and internal teams.
Key Responsibilities:
- Schedule staff and equipment for site work across the UK, taking into account geographical locations, skill sets, and working hours.
- Book installations, repairs, and site visits by coordinating with customers and internal teams, based on availability.
- Manage ad-hoc customer requests and ensure they are actioned promptly with the appropriate team.
- Prepare generic RAMS (Risk Assessments and Method Statements) along with all required paperwork for each site.
- Set up new hires in the internal system, update costs, track site attendance, and raise quotes for completed work.
- Ensure smooth delivery by sending site-related details and updates to customers.
- Generate and dispatch fault reports to customers as needed.
- Maintain and update the weekly pipeline and forecast for quotes issued.
- Communicate with internal teams to resolve any on-site issues.
- Produce detailed performance reports for customers on site activities.
- Investigate and address any customer invoice queries.
- Perform general administrative tasks to support the Urban64 department.
Requirements:
- A strong background in administration with experience in scheduling people, equipment, or activities.
- Proficient in Microsoft Office, particularly Outlook and Excel.
- Demonstrated ability to work effectively in a fast-paced environment.
- Safety-focused, detail-oriented, team-oriented, independent, organised problem-solver, and self-motivated.
About Us:
Our client is the UK & Republic of Ireland's leading manufacturer and supplier of mobile intelligent transport systems (ITS), we are growing and looking for more talent to join the team. Our client is the UK's only manufacturer to sell and hire traffic light equipment.
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