Customer Service Coordinator

3 weeks ago


Winsford, Cheshire, United Kingdom HB People Recruitment & HR Specialists Full time

As a key member of the HB People Recruitment & HR Specialists team, you will play a vital role in providing exceptional customer service in our temporary traffic operations.

The ideal candidate will possess strong communication skills, a proactive attitude, and the ability to manage multiple tasks efficiently in a fast-paced environment.

This role involves serving as the first point of contact for customers, addressing inquiries, processing orders, and providing accurate information about products and services.

The role also includes assisting the sales team with quotes, availability checks, and follow-up on potential leads, as well as efficiently handling the end-to-end process of hire desk operations.

Responsibilities include maintaining accurate records of all transactions, customer interactions, and inventory levels, preparing necessary documentation and reports, and coordinating with logistics and operations teams to ensure timely delivery and collection of equipment.

A successful candidate will have previous experience in a hire desk, customer service, or administrative role, preferably within the traffic management or construction industry.

This is a fantastic opportunity for a proactive and customer-focused individual to join our team and contribute to the success of HB People Recruitment & HR Specialists.



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