Microsoft Technology Support Engineer

2 weeks ago


Manchester, United Kingdom InterQuest Solutions Full time
Microsoft Technology Support Engineer

Job Summary:

We are looking for a highly skilled Microsoft Technology Support Engineer to join our client's team. As a key member of the support team, you will be responsible for providing expert-level support for Dynamics 365 and Microsoft technologies, including Power Platform, SharePoint, and Teams.

The successful candidate will have experience in providing applications support and administration of Microsoft Technologies (Dynamics 365, SharePoint, and M365 suite). You will also be able to provide application support to bespoke applications built on technologies such as Power Platform and PowerApps.

Key Responsibilities:

  • Provide technical support for Dynamics 365 and Microsoft technologies
  • Support and administer Microsoft Technologies (Dynamics 365, SharePoint, and M365 suite)
  • Transfer knowledge to other ICT areas such as 2nd line support
  • Produce supporting documentation to promote best practices
  • Ensure an up-to-date technical knowledge base on the organization's key business systems
  • Identify and address architectural deficiencies

Requirements:

  • Experience in providing applications support and administration of Microsoft Technologies
  • Ability to transfer knowledge to other ICT areas
  • Excellent communication and problem-solving skills

Estimated Salary: £65,000 per annum.



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