First Line Service Resolution Expert
2 weeks ago
We are currently seeking a First Line Service Resolution Expert to join our team at Cloud Business. In this role, you will be responsible for providing first and second line technical support to our customers, resolving technical issues in a timely and professional manner, and maintaining accurate records of support interactions.
About the Job:This position requires strong problem-solving skills, attention to detail, and excellent communication and interpersonal skills. If you have at least 6-12 months experience in an IT Support environment and are looking for a challenging role, we encourage you to apply.
Key Responsibilities:- Provide technical support to customers via phone, email, or in-person
- Identify and resolve technical issues quickly and efficiently
- Communicate effectively with customers and internal teams
- Maintain accurate records of support interactions
- At least 6-12 months experience in an IT Support environment
- Strong problem-solving skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Competitive salary (£45,000 - £55,000 per annum)
- Ongoing training and development opportunities
- Opportunities for career progression
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Assessment and Resolution Expert
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Claims Resolution Expert
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Customer Service Expert
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Employee Relations Expert
1 week ago
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Project Planning Expert in Renewable Energy
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Organisational Development Expert
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Production Line Engineer
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Infrastructure Deployment Expert
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Electrical Testing Specialist
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Expert Mental Health Clinician
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Regulatory Expert in Financial Services
1 month ago
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Overhead Line Team Member
4 weeks ago
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Rotating Equipment Tester
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Experienced Dispute Resolution Secretary
3 weeks ago
Basingstoke, Hampshire, United Kingdom Ashville Knight Full timeCompany OverviewAshville Knight is a reputable law firm that provides comprehensive legal services. Our client, a growing and dynamic organization, is seeking an experienced Legal Secretary to join their Dispute Resolution department in Basingstoke.About the RoleThe successful candidate will provide full secretarial support, including using a digital...
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Engineering Solutions Expert
9 hours ago
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Debt Resolution and Recovery Executive
4 weeks ago
Basingstoke, Hampshire, United Kingdom Vero HR Ltd Full timeAbout the JobVero HR Ltd is looking for a Debt Resolution and Recovery Executive to join their team in Basingstoke.As a Debt Resolution and Recovery Executive, you will be responsible for managing an assigned portfolio of accounts, ensuring the timely recovery of outstanding debts. This involves engaging positively with customers, facilitating payment plans,...
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Electrical Systems Specialist
3 days ago
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Rotating Plant Tester
1 month ago
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Human Resources Generalist
1 day ago
Basingstoke, Hampshire, United Kingdom Service Care Solutions Full timeWe are seeking an experienced HR professional to join our team at Service Care Solutions in Basingstoke. As an Employee Relations Specialist, you will play a vital role in supporting the organisation to achieve its goals by fostering effective people management practices and driving key HR initiatives.As an expert in Employee Relations (ER), you will provide...
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Human Resources Manager
2 weeks ago
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