Store Team Associate

4 weeks ago


Brynmawr, Blaenau Gwent, United Kingdom T. J. MORRIS LIMITED Full time
About the Role

Job Overview

As a dedicated Store Team Member, you will be the face of Home Bargains, delivering exceptional customer service with enthusiasm. Your role will involve assisting customers with product queries, ensuring prompt and friendly service, and creating a welcoming atmosphere. You will also support your fellow team members in delivering excellence across the board, from putting out stock and maintaining cleanliness to handling cash transactions and ensuring products are available and presentable.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Support the sales team in achieving sales targets, maintaining a high level of product knowledge, and promoting products effectively.
  • Contribute to the maintenance of a clean and tidy store environment, including restocking shelves, rotating stock, and ensuring the café and bakery areas are clean and well-presented.
  • Work collaboratively with the team to achieve store objectives, including meeting sales targets, reducing stock losses, and improving customer satisfaction.


Benefits

As a Store Team Member, you will enjoy a range of benefits, including:

  • A competitive hourly rate, ranging from £9.00 to £11.88 per hour, depending on age.
  • 12 hours of contracted work per week.
  • A fixed-term contract ending on 24 December 2024.
  • 5.6 weeks of paid holiday per year, including bank and public holiday allowance.
  • Contributable Company pension scheme.
  • Staff uniform.
  • 10% store discount.


Employee Benefits

As a valued member of the Home Bargains team, you will have access to a range of employee benefits, including:

  • MyHB employee benefits platform, offering discounts, financial advice, and other perks.
  • 24/7 confidential counselling and advice line.
  • Low-cost voluntary insured health plans.


Minimum Criteria to Apply

To be considered for this role, you must:

  • Be available to work from 30 September to 24 December.
  • Be able to work weekends.
  • Demonstrate a good understanding of customer service principles.
  • Have experience in cash handling and working in a retail environment.
  • Have experience in manual handling and stock replenishment.
  • Be hardworking, reliable, and professional.

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