IP Administrator
4 weeks ago
Job Summary
The IP Administrator will assist patent attorneys in accordance with official rules and regulations, utilizing the firm's case management system to provide a timely and efficient service to clients.
Key Responsibilities
- Process incoming communications to ensure relevant data is recorded on the firm database (Inprotech)
- Generate and forward documentation to internal and external clients
- Search for files and file electronic correspondence in the Document Management System (DMS) and handle communications in a paperless environment
- Monitor due date/reminder lists and follow up as required
- Liaise with external parties to resolve queries or obtain instructions
- Record service charges and generate invoices when applicable
- Access external information sources to check and retrieve relevant information
- Work in compliance with the firm's quality management systems, policies, and procedures
- Carry out general administrative duties, including copying, scanning, room booking, and phone answering
- Create, ensure sign-off, and send standard letters/documents (including reminders) to clients
Requirements
- Previous administrative or legal secretarial experience
- Strong written and verbal communication skills
- Good IT skills, including MS Office and Outlook
- Experience of a document management system (preferred but not essential)
- IP experience (preferred but not essential)
- Experience working in a paperless environment
What We Offer
- Competitive salary dependent on qualification and experience
- 26 days' annual holiday plus statutory holidays
- Hybrid working
- Contributory pension scheme
- Life assurance
- Private medical insurance (after 12 months)
- Permanent health insurance (after 12 months)
- Reimbursement of membership fees to professional bodies required for the role
Working at Marks & Clerk
- Ability to work effectively both independently and as part of a team
- Good organisation and prioritisation skills
- Ability to work under pressure and to tight deadlines
- Strong written and verbal communication skills
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