Operations Director

3 weeks ago


London, Greater London, United Kingdom Trinny London Full time
Job Description

We are seeking a highly experienced and strategic Operations Director to lead our global Operations department and spearhead the next phase of our growth. As a key member of our executive leadership team, you will be responsible for developing and executing a comprehensive 3-year operational roadmap that aligns with our company's growth objectives.

Key Responsibilities
  • Strategic Operations Leadership: Develop and execute a long-term operational strategy that ensures all operations functions are scalable, efficient, and strategically aligned with our overall business goals.
  • Cross-Functional Collaboration: Serve as the operational lead within the executive team, ensuring that Operations are integrated and aligned with the strategic objectives of departments like Product Development, Finance, and Marketing.
  • Budget Accountability: Take full ownership of the operations department's budget, including people costs, inventory management, operational spend, and COG evolution.
Procurement & Vendor Management:
  • Global Sourcing & Supplier Strategy: Lead a global Procurement & Supplier strategy that balances cost, quality, innovation, ESG, and reliability.
  • Supplier Relationship Management (SRM): Design and roll out a Supplier Relationship Management program that enhances supplier collaboration, drives continuous improvement, and unlocks innovation for the business.
  • Margin Optimisation: Lead initiatives to improve Cost of Goods & total cost of ownership, driving margin enhancement through strategic procurement, operational efficiencies, and continuous improvement across the supply chain.
Supply Chain Excellence:
  • End-to-End Supply Chain Management: Oversee the entire supply chain, ensuring it is efficient, resilient, and adaptable.
  • Supply Chain Agility: Enhance the agility of the supply chain by reviewing and optimising lead times, Minimum Order Quantities (MOQs), and understanding bottlenecks in the supply.
Requirements
  • A degree-level qualification in Engineering or Business.
  • Proven experience in several global roles within Supply Chain (Procurement, Supply Planning, or Project Management) and demonstrated track record of career progression.
  • Leadership experience (Head of or Director level).
  • Must have in-depth experience with the beauty industry and strong knowledge of suppliers (third-party manufacturing & packaging).

We offer a competitive salary and benefits package, including hybrid and flexible working, 25 days holiday, and an annual personal training and development budget. We celebrate diversity and welcome people from all backgrounds to join our team.


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