Operations Director
1 month ago
We are seeking an experienced Operations Director to join our team at Harrison Scott Associates. As a key member of our organization, you will be responsible for overseeing the management of various departments, including production, data, print, facilities, and health and safety.
Key Responsibilities:- Liaise with stakeholders and peers to make informed decisions regarding operational activities and set strategic goals.
- Manage a team of department heads, including the Production Manager, Facilities Manager, Print Room Manager, and Data Manager.
- Evaluate and improve operational procedures to align with business objectives.
- Manage the procurement process for the latest print and mail technology.
- Collaborate with the Client Services team to enhance customer satisfaction regarding operational capabilities.
- Review financial information and adjust operational budgets to promote profitability.
- Develop and implement policies to promote compliance and adherence to regulations.
- Manage relationships with external partners and vendors.
- Ensure conformity to the company's four ISO standards through ongoing engagement and annual external audits.
- Ensure a safe working environment and adherence to health and safety laws and legislations.
- Evaluate overall performance by gathering, analyzing, and interpreting data and metrics.
- Formulate and measure strategic KPIs.
This is an exciting opportunity for an experienced Operations Director to join our team and contribute to the success of our organization.
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