Customer Service Ambassador

2 months ago

Glasgow, Glasgow City, United Kingdom Sodexo Prestige Venues & Events Full time
About the Role

Lounge Host at Sodexo Prestige Venues & Events

We're Experience Makers.

And relationship builders.

And we're hiring for Lounge Hosts.

A few things about you

We want you to bring your great team spirit, fantastic communication skills, and your top-notch customer service with you, when you join us. Don't forget your attention to detail and organisational skills too

Main Responsibilities

  • Provide excellent customer service from the preparation, presentation and service of food and beverages to the lounge customers' satisfaction.
  • Set the bars, ensure the condiments, glasses, cups etc are neatly arranged.
  • Load service counters as and when directed and to ensure sufficient supplies throughout the service period.
  • Ensure that the lounge seating area is clean, sofa chairs and tables are arranged as per the lounge plan.
  • Assist the chef with some food preparations for example fruit plates, cheese boards etc.
  • Maintain lounge cleanliness during lounge operating hours.
  • Provide an efficient and friendly service to lounge customers, ensuring that all their needs are met.

Essential

  • Front of house and customer facing experience.
  • An element of food experience.
  • Highly motivated.
  • Attention to detail.
  • Able to work on own initiative within a team environment.

Desirable

  • Lounge experience.

About Sodexo Prestige Venues & Events

We're a leading provider of hospitality services, delivering exceptional experiences to our clients and their guests. Our team is passionate about creating memorable moments, and we're looking for like-minded individuals to join us.

Why Choose Us?

  • We offer a dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a talented and diverse team.

What We're Looking For

We're seeking a skilled and enthusiastic Lounge Host to join our team. As a Lounge Host, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining the cleanliness of the lounge area.

Requirements

  • Previous experience in a customer-facing role.
  • Ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Attention to detail and organisational skills.
  • Ability to work on own initiative within a team environment.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. Our team is passionate about creating memorable moments, and we're looking for like-minded individuals to join us.

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