Customer Service Lead

4 weeks ago


Kent, United Kingdom Dee Set Full time
About the Role

As a Retail Supervisor with Dee Set, you will be part of a dynamic team that is passionate about delivering exceptional customer service and results in a fast-paced environment. Your key responsibilities will include merchandising the Nutmeg clothing range, visual merchandising, and building and replenishing display units.

Key Skills and Qualities

* Confident communication and team leadership skills
* Ability to motivate and engage multiple teams in a customer-facing environment
* Organisational and attention-to-detail skills
* Enthusiasm for technology, data, and innovation

What We Offer

* Opportunities for career progression and development
* Contributory Pension Scheme (for those over 22 and earning £10,000+ per year)
* Flexible holiday scheme, including extra days for long service
* Colleague benefits and discounts (via the HUB)
* 6 weeks comprehensive training programme and ongoing support

About Dee Set

We are a retail expert with over 15 years of experience supporting brands to be better, faster, and more cost-effective in retail. Our team is passionate about delivering great results in a great place to work.

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