Credit Control Team Lead

1 week ago


Tamworth, Staffordshire, United Kingdom SF Recruitment Full time
Job Summary

We are seeking a seasoned Credit Control Team Lead to oversee the collection of payments, improving company cash flow and minimising risk. As a key member of our team, you will lead a team of 6-8 Credit Controllers, developing individuals and improving team performance.

About the Role

The successful candidate will be responsible for proactively managing key ledgers to ensure accurate and timely collection of payments. This includes on-boarding customers, putting accounts on and off stop, through to collection and allocation.

Main Responsibilities
  • Deliver excellent customer service at all times, adhering to company collection/credit policies.
  • Manage customer accounts, resolving queries in a timely and effective manner.
  • Utilise Payment Portals and EDIs on specific client accounts.
  • Review customer credit limits and resolve accounts on stop.
  • Manage legal escalation processes through to debt recovery.
  • Monitor daily, weekly and monthly performances across the team.
Requirements
  • Strong leadership skills and experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • SAP system skills desirable but not essential.
What We Offer
  • Training and development opportunities in the role.
  • 25 days annual leave increasing with service.
  • Newly fitted offices and free parking.
  • Enhanced pension and life assurance.

The salary for this role is up to £39,700 depending on experience. If you are a motivated and experienced Credit Control professional looking for a new challenge, please apply.


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