Store Operations Leader

2 days ago

York, York City, United Kingdom Crocs, Inc. Global Jobs Full time
Assistant Store Manager

Crocs, Inc. is a global leader in innovative casual footwear. As an Assistant Store Manager, you will play a pivotal role in leading the store and driving operational excellence. Your positive attitude, sales skills, and business acumen will set the standard for exceptional customer service and sales.

Key Responsibilities:
  • Assume Store Manager responsibilities in their absence, overseeing daily operations and ensuring adherence to opening hours and task management.
  • Lead and coach the store team to enhance customer service, drive conversion & sales, and maintain a high level of service quality.
  • Demonstrate strong organizational skills, mastery of daily tasks, and train store team accordingly to ensure efficient task completion.
  • Support Store Manager in identifying developmental opportunities for the store team and delegate tasks efficiently.
  • Set an example for exceptional customer service and commitment to company standards, supervising the team to ensure outstanding customer experiences.
  • Maintain store appearance upholding operational excellence in visual merchandising, prevent theft, drive cash and inventory control and health& safety protocols.
  • Support staff through role modeling, supervision, and constant performance improvement.
Requirements:
  • More than 2 years of experience in a similar role.
  • Strong commercial and coaching skills.
  • Passion for excellent customer service.
  • Brand ambassador for Crocs.
  • Good knowledge of the market.
  • Training and leadership expertise.
What We Offer:
  • Full-time employment in an expansive, dynamic, and globally recognized organization.
  • Engaging work atmosphere alongside passionate colleagues.
  • Competitive salary package reflective of your skills and contributions.
  • Participation in our bonus system to recognize and reward your achievements.
  • Generous employee discounts on our products.
  • Access to an internal training program to foster your professional growth and development.

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