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Customer Service Representative

2 months ago

Burgess Hill, United Kingdom Lidl Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our business.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment.
  • Operate cash registers, process transactions, and handle customer payments.
  • Assist with receiving and stocking merchandise, including bakery and non-food products.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.
Requirements
  • Previous experience working in a fast-paced retail environment.
  • Excellent communication and customer service skills.
  • Ability to work a variety of shifts, including early mornings, evenings, and weekends.
  • Flexibility to adapt to changing priorities and work in a team environment.
  • Positive attitude and enthusiasm for providing exceptional customer service.
What We Offer
  • Competitive hourly pay rate, with additional pay for bank holidays and nights.
  • Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme.
  • Opportunities for career advancement and professional development.
  • A supportive and collaborative team environment.