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Customer Service Representative

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Full time

Job Summary:

Randstad Technologies is seeking a highly skilled Senior Customer Service Advisor to join their team on a 6-month contract. As a Senior Customer Service Advisor, you will be responsible for providing exceptional customer service and support to banking customers.

Key Responsibilities:

  • Provide assistance to customers with their banking queries and issues.
  • Work closely with the customer service team to resolve customer complaints and concerns.
  • Develop and maintain a strong understanding of banking products and services.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • Prior experience in customer service or customer support roles.
  • Experience in banking or financial services customer service is an advantage.
  • A strong customer focus and ability to work with sensitive customer data.
  • Able to work in a fast-paced environment.

What We Offer:

Randstad Technologies is a leading provider of technology and engineering services. As a Senior Customer Service Advisor, you will have the opportunity to work with a talented team and develop your skills and expertise in customer service.