Food and Beverage Operations Manager

1 month ago


Belfast, United Kingdom Hastings Hotels Full time
About the Role

We are seeking a highly motivated and experienced Food and Beverage Manager to join our team at Hastings Hotels. As a key member of our management team, you will be responsible for leading our Food and Beverage team to deliver exceptional service and experiences to our guests.

Key Responsibilities
  • Manage and motivate employees through effective communication, training, and development.
  • Promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
  • Determine and agree annual budgets, ensuring effective cost control and profitable performance of the restaurant/bar/lounge.
  • Ensure Hastings quality standards and procedures are fully understood and implemented.
  • Monitor and manage stock levels, ordering, and inventory.
  • Provide training, coaching, and development to Food and Beverage staff to deliver exceptional service.
  • Ensure the team is knowledgeable about hotel facilities and services, and proactive in selling these to guests.
  • Respond to guest complaints and resolve issues effectively.
  • Maintain effective communication and relationships with other hotel departments, suppliers, and enforcement agencies.
  • Ensure the restaurant, lounge, and banqueting areas are properly maintained and presented to Hastings standards.
  • Ensure a safe environment is maintained, complying with health, safety, fire, hygiene, and security legislation and company policies.
  • Stay up-to-date with industry trends and competitor activity, providing input into future plans and activities.
  • Assist with the recruitment, selection, and utilization of Food and Beverage employees.
  • Contribute to the development of the hotel business plan, projects, and initiatives.
  • Ensure the hotel's compliance with all relevant legislation.
  • Perform Duty Manager duties as required.
About You

We are looking for a passionate and inspiring leader with previous experience in a quality catering establishment. You will have excellent customer care and organizational skills, with a professional appearance and a right to work in the United Kingdom. A GCSE standard with grades A-C in English and Maths is required, as well as previous Food and Beverage management experience gained in a hotel.

What We Offer
  • A competitive salary of £30,000 per year.
  • A range of benefits, including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
  • A comprehensive employee development program.
  • A cycle to work scheme.
  • Competitive salary.
  • Event tickets.
  • Preferential room rates.
  • Family and friends rates.
  • Discount on meals purchased.
  • Discount on spa treatments or products.
  • Long service recognition.
  • Free meals during shifts.
  • Free parking or discounted parking.
  • Employee Assistance Scheme.
  • Wellbeing Scheme.
  • Social Opportunities.
  • Employee of the Month.


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