Food and Beverage Operations Manager
1 month ago
We are seeking a highly motivated and experienced Food and Beverage Manager to join our team at Hastings Hotels. As a key member of our management team, you will be responsible for leading our Food and Beverage team to deliver exceptional service and experiences to our guests.
Key Responsibilities- Manage and motivate employees through effective communication, training, and development.
- Promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- Determine and agree annual budgets, ensuring effective cost control and profitable performance of the restaurant/bar/lounge.
- Ensure Hastings quality standards and procedures are fully understood and implemented.
- Monitor and manage stock levels, ordering, and inventory.
- Provide training, coaching, and development to Food and Beverage staff to deliver exceptional service.
- Ensure the team is knowledgeable about hotel facilities and services, and proactive in selling these to guests.
- Respond to guest complaints and resolve issues effectively.
- Maintain effective communication and relationships with other hotel departments, suppliers, and enforcement agencies.
- Ensure the restaurant, lounge, and banqueting areas are properly maintained and presented to Hastings standards.
- Ensure a safe environment is maintained, complying with health, safety, fire, hygiene, and security legislation and company policies.
- Stay up-to-date with industry trends and competitor activity, providing input into future plans and activities.
- Assist with the recruitment, selection, and utilization of Food and Beverage employees.
- Contribute to the development of the hotel business plan, projects, and initiatives.
- Ensure the hotel's compliance with all relevant legislation.
- Perform Duty Manager duties as required.
We are looking for a passionate and inspiring leader with previous experience in a quality catering establishment. You will have excellent customer care and organizational skills, with a professional appearance and a right to work in the United Kingdom. A GCSE standard with grades A-C in English and Maths is required, as well as previous Food and Beverage management experience gained in a hotel.
What We Offer- A competitive salary of £30,000 per year.
- A range of benefits, including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
- A comprehensive employee development program.
- A cycle to work scheme.
- Competitive salary.
- Event tickets.
- Preferential room rates.
- Family and friends rates.
- Discount on meals purchased.
- Discount on spa treatments or products.
- Long service recognition.
- Free meals during shifts.
- Free parking or discounted parking.
- Employee Assistance Scheme.
- Wellbeing Scheme.
- Social Opportunities.
- Employee of the Month.
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