Luxury Food and Beverage Service Manager

9 hours ago

Belfast, United Kingdom SeeMeHired Full time

We are seeking a highly skilled Food and Beverage Supervisor to join our team at the prestigious Stormont Hotel in Northern Ireland. As a supervisor, you will play a vital role in ensuring the smooth operation of our busy hotel's food and beverage service.

The successful candidate will have previous experience in a similar quality establishment and be able to lead and motivate their team members to achieve success. You can expect to work 35 hours per week, five shifts out of seven, including weekends.

Job Description

Key Responsibilities:

  • To take responsibility for the effective supervision of the food and beverage teams, ensuring the efficient operation of food and beverage and delivery of Hastings product and service standards.
  • To ensure quality standards and procedures are fully understood and implemented, and daily checking procedures are fully applied.
  • To ensure company policies relating to cash handling, stock control, and stock ordering are implemented and monitored.
  • To ensure all food and beverage employees receive the appropriate training and coaching to provide effective and efficient service in line with Hastings standards.
  • To ensure all food and beverage employees work to trained standards, providing feedback to deliver effective and efficient service in line with Hastings standards.
  • To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
  • To ensure you and the team assist guests with any reasonable request for hotel services.
  • To ensure you and the team respond to complaints and find the appropriate solution.
  • To maintain effective communication and relationships with other hotel departments and suppliers to maintain an effective operation and ensure guest satisfaction.
  • To ensure the security of food, beverage, and storage areas is maintained at all times.
  • To ensure the food and beverage areas, fixtures, and equipment are properly maintained and presented to Hastings standards.
  • To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene, and security legislation and company policies and procedures.
  • To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations, and all other relevant legislation.
  • Any other duties as required by Management.
Requirements

Essential Skills and Qualifications:

  • Educated to GCSE standard or equivalent with grades A-C in English and Maths.
  • Must have previous food and beverage experience.
Desired Criteria

Preferred Skills and Experience:

  • Must have previous food and beverage supervisory experience gained within a similar quality establishment.
Benefits

We Offer:

  • A competitive salary of £22,000 - £25,000 per annum, depending on experience.
  • Free staff meals.
  • Cash and credit card tips.
  • Employee discounts.
  • 29 days holiday plus your birthday.
  • Opportunities for career progression and development.

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