Auditor - Compliance Specialist

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom FJN Recruitment Solutions Full time
File Auditor Opportunity

We are excited to be working with a large independent brokerage who through continued success, have created two brand new positions in the business for someone to join them as a File Auditor in their Gateshead office.

The File Auditor's primary focus is to ensure that all staff and associated companies work within regulatory guidelines and best practices set out by the FCA, providing support to everyone.

Main Responsibilities:

  • Complete audits on every area of the business
  • Create reports as feedback
  • Develop processes to ensure a smooth customer journey
  • Manage expressions of dissatisfaction and complaints before escalation
  • Support colleagues in building relationships with brokers, encouraging open and regular meetings

Required Skills:

  • Proficient in Excel, PowerPoint, and MS Outlook
  • Excellent time management and organisational skills, with the ability to work in a fast-paced environment
  • Detail-oriented with strong analytical and problem-solving skills
  • Exceptional verbal and written communication and presentation skills
  • Highly motivated with a strong work ethic, able to work independently or collaboratively as a key member of a team
  • Customer service-focused

About the Company:

FJN Recruitment Solutions is proud to be working with this large independent brokerage, supporting their growth and success.


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