EU Gift Card Senior Operational Lead

4 days ago


London, Greater London, United Kingdom ENGINEERINGUK Full time
Job Summary

We are looking for a senior operational lead to join our EU Gift Card team in an exciting opportunity to play a pivotal role in building and maintaining customer trust for our European Payments business across all EU marketplaces.

Responsibilities
  • Define and own the roadmap for fraud detection, prevention, and response projects for European Payment Products
  • Serve as the subject matter expert on identifying and mitigating fraud and abuse, owning the framework for investigations and escalations
  • Work closely with the Payments business, legal, risk and customer service teams to provide guidance and best practices across EU Payment Operations
Benefits
  1. A competitive salary: £80,000 - £100,000 per annum, depending on experience
  2. A comprehensive benefits package, including health insurance, pension scheme, and 25 days annual leave
  3. The opportunity to work with a dynamic and fast-paced team in a rapidly growing industry


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