Global Technical Solutions Lead
4 days ago
Anomalo, Inc. is seeking a highly skilled Solutions Delivery Manager to lead the expansion of our global customer solution presence in the EMEA region. As the first holder of this role, you will be responsible for managing the deployment, onboarding and adoption of Anomalo across a portfolio of customers.
Key Responsibilities:
- Own a portfolio of global customer accounts, serving as the primary post-sales point of contact, providing technical guidance and support across all phases of the customer journey.
- Develop customized deployment and enablement plans that align with each customer's specific needs and objectives.
- Serve as the initial point of contact for customer inquiries and issues related to the Anomalo software, ensuring prompt and effective resolution and maintaining high levels of customer satisfaction.
Requirements:
The ideal candidate will have 5+ years of experience in a Technical Solutions Delivery role (or similar capacity), managing customer accounts and/or technical delivery projects in enterprise software. A strong understanding of cloud computing, ETL concepts and workflows, and SQL is also essential. Additionally, the ability to thrive in an ambiguous environment and adjust priorities on-the-fly while still having the ability to focus on details and be analytical is crucial.
Salary Range: The estimated annual salary range for this role is £125,000 - £165,000 or €150,000 - €190,000 plus meaningful equity.
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