Associate Technical Support Specialist

3 days ago


United Kingdom Allegis Global Solutions Full time €240

Duration: 14th of January - 31st of March 2025
Client: world-leading payments and fintech company
Payment: 240 GBP per day (PAYE - Inside IR35) We are seeking an Associate Technical Support Analyst to provide hardware and software support to our workstations (both physical and virtual), mobile wireless devices, voice & video equipment, end user solutions like Office 365, and Endpoint security tools. Minimum of 6 months of relevant work experience or a Bachelor’s Degree.
Experience supporting and troubleshooting Windows 10, MS Office 365 suite, OSX (current release and prior release), IOS, Android.
Intermediate level Networking connectivity knowledge and troubleshooting.
Intermediate level experience in Installation, configuration, and support of local and LAN printers.

Installation, configuration, and support of PC, Mac, telephony, mobile, and voice/video hardware/software.
Hands-on support for all operational aspects of voice, video and unified communications support including, but not limited to, assigning phones, assisting with meeting scheduling, etc.
Ability to read and understand technical manuals, procedures, and OEM guides.



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