Senior Facilities Manager

2 months ago

London, Greater London, United Kingdom CBRE Enterprise EMEA Full time

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Senior Facilities Manager to join the team located in London. This is a unique opportunity to preside over a state-of-the-art site in London for one of the most powerful brands on the planet. We require someone to manage the sites soft services and ensure world-class customer service is delivered to our client and its visitors.

Key Responsibilities:

  • Work within the requirements of the Health and Safety and Security policies, ensuring that all non-conformances and opportunities for improvement are brought to the attention of the client.
  • Lead, motivate and develop the Facilities Management teams to deliver cost-optimized building services within the agreed service delivery levels.
  • Always deliver the highest levels of customer care.
  • Control and manage the Building's Budget, and deliver all core services within the budget.
  • Identify and present any opportunities for non-core works.
  • Develop and maintain successful working relationships with the client, key stakeholders and customers, including monthly and quarterly performance reviews.
  • Provide accurate and timely monthly reports to the regional lead on operational performance, people and finances.
  • Ensure a Business Continuity Plan is in place for the team and services across the building and ensure it is constantly updated.
  • Ensure any projects and additional works are managed within the portfolio, delivered on time and within budget.
  • Responsible for ensuring that all building and plant equipment is maintained and operated in a safe manner and in accordance with statutory requirements/agreed SLAs across all buildings in the region.

Requirements:

  • Degree or equivalent level education.
  • Hotel experience is preferred.
  • Operational proficiency in managing a multi-site and/or multi-account operation, covering a full range of Facilities Management services.
  • Experience and ability to identify and implement more productive and cost-effective ways of working.
  • Demonstrate a sound understanding of current legislation, environmental and quality-related issues, including sustainability and its impact on energy.
  • Commercial acumen.
  • Flexible, self-motivated, and resilient approach to work.
  • Good written and verbal communication skills.
  • Strong interpersonal, influencing and team-building skills.

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