Administrative Support Specialist
4 days ago
We are seeking a highly organized and skilled Receptionist to join our team at DS Smith. As the first point of contact for visitors, you will provide a warm and welcoming experience, ensuring that all guests feel valued and supported.
About the RoleThis corporate front-of-house reception role requires a professional with excellent communication skills, who can work effectively in a fast-paced environment. You will be responsible for managing incoming calls, welcoming visitors, and maintaining accurate records.
Main Responsibilities- Answering all incoming calls (circa 200 per day), transferring, re-directing or assisting callers as appropriate; updating the switchboard and maintaining the office telephone list.
- Welcoming all visitors and ensuring their presence on-site is recorded accurately, in line with health and safety requirements, and that they are given appropriate attention and assistance.
- Sorting incoming mail and franking outgoing mail; ensuring that the franking machine is maintained; dealing with deliveries and ordering couriers.
- Mailbox management and co-ordinating the booking of on-site meeting rooms, finding solutions at times of high demand; assisting with the setting up and clearing of rooms when time allows.
- Collating and controlling stationery supplies.
- Fire Warden for DS Smith Plc in the event of an emergency evacuation of the building.
- Ensuring the Reception and kitchen area is kept clean and tidy at all times.
- Experience in a similar corporate, high-profile role.
- A good working knowledge of Microsoft Word and Outlook.
- Confident and experienced with telephone systems and diary management.
- Excellent personal presentation and clear diction.
- A calm manner and the ability to think and react quickly when under pressure.
- 25 days holiday plus bank holidays.
- Qualifying sick pay.
- Pension and share scheme.
- Life assurance and income protection.
- Employee Assistance Programme, Virtual GP, Occupational Health,
- Free eye tests, free flu vaccines.
- Cycle to work scheme and other shopping discounts.
- Long service awards.
- Employee Recognition.
- Free onsite parking.
The successful candidate will have a salary range of £25,000 - £30,000 depending on experience.
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