HR Service Expert

1 day ago


Maidenhead, Windsor and Maidenhead, United Kingdom Proclinical Group Full time

About Proclinical Group: We are a pharmaceutical company seeking an HR Shared Service Specialist to support the efficient operation of our HR Shared Services function. This role will provide both technical and functional support for HR inquiries globally, focusing on delivering timely, high-quality services to internal customers.

The Ideal Candidate:

  • Must have experience in HR Shared Services, HR Operations, or similar roles within a global or multi-regional organization.
  • Strong understanding of HR processes, policies, and procedures is essential.
  • Experience in managing or supporting HR ticketing systems is preferred.

Job Description:

Key Responsibilities
  • Provide high-quality, timely, and consistent support for internal customers through the HR Helpdesk.
  • Handle inquiries related to benefits, programs, policies, systems, HR data, transactions, and training.
  • Support the team in the functional and technical management of the HR Helpdesk.
  • Collaborate on global and regional HR initiatives.
  • Maintain accurate and up-to-date employee records and support audit processes.
  • Assist in maintaining and updating the company's HR intranet site.
  • Support global mobility and immigration efforts.
  • Perform regular audits on HR processes, employee data, and documentation to ensure compliance.

Salary and Benefits:

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience. Additionally, we provide comprehensive benefits, including health insurance, retirement plan, and paid time off.



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