Service Manager Position

1 week ago


Newbury, West Berkshire, United Kingdom Zest Business Group Full time
Zest Optical is partnering with a leading manufacturer to recruit a Service Manager for the UK & Ireland to join their senior leadership team. The company is a well-established leader in the optical industry, and this role will take on full responsibility for three core areas with full P&L responsibility for the service division.

**Service Manager Role**

The Service Manager will be responsible for:

* Taking full P&L responsibility for the UK & Irish service department
* Managing an outsourced service agreement with service partners
* Overseeing internal service and support teams, including staff management and training
* Recruiting service engineers and support staff
* Developing and nurturing relationships with key customers, attending regular meetings, and ensuring delivery of KPIs
* Attending regular meetings internal and external, with clients, service partners, staff, and senior management team

**Service Manager Requirements**

The ideal candidate will have:

* A proven background in a service management or operations management role within the healthcare sector
* A technical/IT qualification, ideally to degree level
* Be a technically focused Service Manager who is confident and articulate
* UK and overseas travel with overnight stays required at times

**Service Manager Package**

The company offers a comprehensive benefits package, including a base salary up to £70,000, bonus up to £20,000, company car, pension, and medical insurance.

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