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Community Support Worker

1 week ago


Brent, United Kingdom Vox Network Consultants Full time
Role Summary:

We are seeking a skilled Housing Adviser to join our team at Vox Network Consultants. As a Housing Adviser, you will provide housing advice and support to residents, ensuring they receive the best possible outcomes.

Key Tasks:
  1. Act as a first point of contact for residents, providing effective support and guidance.
  2. Ensure performance targets are met or exceeded, working closely with team leaders and managers.
  3. Develop and maintain a detailed knowledge of relevant legislation and policy.
  4. Carry out housing options interviews, including enquiries into circumstances and document verification.
  5. Determine homeless applications, conducting thorough enquiries and assessments.
Requirements:
  • Proven experience working in housing association or council environments.
  • Previous experience in housing advice/homelessness prevention.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
Estimated Salary:

£27.96 per hour (umbrella company rate).