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Receptionist (Full Time) - Blue Cross Animal Hospital
2 months ago
We are seeking a highly skilled and compassionate Receptionist to join our team at the Blue Cross animal hospital in Victoria, London. As a key member of our reception team, you will be the first point of contact for visitors and callers, providing a warm and welcoming experience that sets the tone for all interactions at our hospital.
Key Responsibilities- Provide exceptional customer service to clients and visitors, addressing inquiries and concerns in a professional and empathetic manner.
- Manage the reception area, ensuring a clean and organized environment that reflects the Blue Cross brand.
- Assist with administrative tasks, including data entry, filing, and maintaining accurate records.
- Collaborate with the veterinary team to ensure seamless communication and coordination of patient care.
- Participate in team meetings and contribute to the development of effective solutions to improve patient care and hospital operations.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and volunteers.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- IT literacy, with experience using MS Office and web-based databases and platforms.
- Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
- Knowledge of animal welfare and the Blue Cross values, with a commitment to delivering exceptional patient care and customer service.
- A competitive salary and benefits package, including pension scheme, life assurance, and health cash plan.
- Opportunities for professional development and continuing education, with support for career advancement.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- A chance to make a real difference in the lives of animals and their owners, while contributing to the Blue Cross mission and values.
