Customer Service Ambassador

1 month ago


Battle, East Sussex, United Kingdom Nationwide Building Society Full time
At Nationwide Building Society, we're seeking a skilled Customer Representative to join our team. As a Customer Representative, you'll play a vital role in delivering exceptional customer service and support across all our channels.

Key Responsibilities:

- Provide first-class service to our customers, ensuring their needs are met and exceeded.
- Handle customer queries and concerns through various channels, including online and phone.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Develop and maintain a deep understanding of our products and services to provide informed advice and guidance to customers.

What We're Looking For:

- A customer-focused individual with excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving skills and a willingness to learn and develop.
- Passion for delivering exceptional customer service and making a positive impact.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Collaborative and supportive team environment.
- Access to training and development programs to enhance your skills and knowledge.

If you're a motivated and customer-centric individual who is passionate about delivering exceptional service, we'd love to hear from you.

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