Customer Service Professional

1 week ago


Battle, East Sussex, United Kingdom Southern Housing Full time
Job Overview

Become a part of our dynamic team at Southern Housing, where you'll play a crucial role in delivering exceptional customer experiences.

We're seeking motivated and helpful individuals who are eager to make a positive impact. As a Customer Repair Advisor, you'll be handling customer inquiries, diagnosing issues, and providing solutions that exceed expectations.

The ideal candidate will possess excellent communication skills, a proactive approach, and a passion for customer service. If you're looking for a challenging and rewarding role, we encourage you to apply.

Salary: £23,500 - £28,000 per annum (dependent on experience)

About the Role

In this exciting opportunity, you'll have the chance to work with our dedicated team to resolve customer complaints and issues. Your key responsibilities will include:

  • Handling customer calls and digital contacts accurately and efficiently
  • Determining the root cause of technical issues and implementing effective solutions
  • Collaborating with colleagues to provide seamless customer support

You'll also have access to ongoing training and development opportunities to enhance your skills and knowledge.

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of £23,500 - £28,000 per annum
  • Ongoing training and development opportunities to boost your career
  • A supportive and collaborative work environment

We're committed to helping you grow and succeed in your role. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you.



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