Customer Service Representative
5 days ago
Job Title: General Hotel Assistant
Location: Southport
We are seeking a skilled and enthusiastic General Hotel Assistant to join our team at The Prince of Wales Hotel in Southport. As a General Hotel Assistant, you will be responsible for providing excellent customer service and ensuring that our guests have a memorable stay with us.
Key Responsibilities:
- Serving food and drink to our guests
- Welcoming guests and checking them in at our reception desk
- Cleaning and assisting our housekeeping team
- Helping guests with any enquiries they may have
Requirements:
- Previous experience in hospitality would be advantageous, but not essential as full training will be given
- Ability to work well under pressure and multi-task priorities
- Adaptability and a good work ethic
What We Offer:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum
- Auto enrolment pension scheme
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