Customer Service Representative

5 days ago


Southport, United Kingdom Britannia Hotels Full time

Job Title: General Hotel Assistant

Location: Southport

We are seeking a skilled and enthusiastic General Hotel Assistant to join our team at The Prince of Wales Hotel in Southport. As a General Hotel Assistant, you will be responsible for providing excellent customer service and ensuring that our guests have a memorable stay with us.

Key Responsibilities:

  • Serving food and drink to our guests
  • Welcoming guests and checking them in at our reception desk
  • Cleaning and assisting our housekeeping team
  • Helping guests with any enquiries they may have

Requirements:

  • Previous experience in hospitality would be advantageous, but not essential as full training will be given
  • Ability to work well under pressure and multi-task priorities
  • Adaptability and a good work ethic

What We Offer:

  • An attractive salary
  • Career development opportunities throughout the UK
  • Significant staff discount rates when staying at one of our 60 hotels in the UK
  • 50% discount off food and drink if staying at one of our hotels
  • Friends and family hotel stay discounts
  • Reduced membership at our Leisure clubs
  • Free meals on duty (when applicable)
  • Employee referral scheme
  • Free Uniform (if applicable to your role)
  • Up to 28 days holiday including bank holidays per annum
  • Auto enrolment pension scheme


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