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Customer Service Ambassador
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Receptionist at Dick Lovett. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our visitors.
Key Responsibilities:
- Meet and greet customers as they enter the dealership, providing a warm and welcoming atmosphere.
- Assist with customer inquiries and requirements, both over the phone and in person.
- Operate a busy switchboard, handling customer calls and ensuring that waiting customers are seen to in a timely manner.
- Work collaboratively with our sales, service, and parts teams to provide a comprehensive customer experience.
What We're Looking For:
- A customer-focused individual with excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in operating a switchboard and handling customer calls.
- Strong problem-solving skills and ability to think on your feet.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
