Housing Resettlement Specialist

1 week ago


London, Greater London, United Kingdom Novax Recruitment Ltd Full time

The Role: Tenancy Management and Resettlement Officer

Location: London

Rate of Pay: £26 per hour (Umbrella Company)

We are working with a local authority to secure and sustain private rented sector accommodation for households in housing need, prevent homelessness, and reduce reliance on temporary accommodation.

Main Duties:

  • Identify quality private rented properties to meet housing needs.
  • Assess tenant suitability for private rented housing through financial and housing history checks.
  • Conduct property inspections to ensure compliance with health, safety, and planning regulations.
  • Provide expert advice and guidance to tenants on tenancy conditions, housing benefits, and local services.
  • Maintain effective relationships between landlords and tenants to resolve tenancy issues and sustain tenancies.
  • Negotiate cash incentives and bond payments with landlords and accommodation providers.
  • Maintain accurate records of properties, tenants, and financial transactions.
  • Collaborate with internal teams and external partners to ensure seamless rehousing processes.

Key Responsibilities:

  • Experience in housing management or tenancy sustainment.
  • In-depth knowledge of private rented sector tenancy management and welfare reforms.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to manage multiple cases and maintain accurate records.
  • A customer-focused approach with the ability to work effectively with landlords and tenants.

Estimated Salary Range: £28,000 - £32,000 per annum (£26 per hour Umbrella rate)



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