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Executive Manager

2 months ago

Thame, Oxfordshire, United Kingdom Loungers Full time

About the Role

We are seeking a highly skilled and experienced General Manager to join our team at Lounge. As a General Manager, you will be responsible for leading your team to deliver exceptional customer experiences, ensuring that every customer leaves happy and satisfied.

Key Responsibilities

  • Lead and manage a team of staff to deliver 14 great shifts, taking full ownership of the Lounge's operations.
  • Ensure that every customer receives a high-quality experience, with a focus on excellent service and food quality.
  • Manage labour, stock, and food safety requirements, making decisions that align with brand standards and a budget.
  • Deliver successful training and recruitment for front-of-house teams, including servers and Assistant Managers.
  • Work closely with the management team to achieve business objectives and drive growth.

What We Offer

  • Annual salary up to £42,000.
  • 40 and 48 hour contracts available.
  • Additional earnings from our annual bonus scheme of up to £5,000 for General Managers (paid twice a year).
  • Overtime pay for every hour worked over contracted hours.
  • Staff food on every shift.
  • 50% off staff discount to enjoy outside working hours from day one.
  • Paid breaks.
  • 28 days holiday (inclusive of Bank Holidays) pro rata.
  • Enhanced maternity and paternity pay after 2 years service.
  • The most talked-about staff party in hospitality - Loungefest
  • Competitions and incentives (like jetting off on an all-expenses-paid trip with one of our suppliers).
  • Company pension scheme.
  • Long service awards.
  • Power over your pay with Wagestream.
  • Emotional and practical support via the Licenced Trade Charity.
  • Great opportunity for personal development and career progression in a fast-growing business.
  • Achievable bonuses.
  • Tips shared equally across the team, based on hours worked.
  • Christmas and Boxing Day off

What You'll Bring

  • You are probably an existing General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager with a background in restaurants, bars, cafés, or coffee shops.
  • You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
  • You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment, and others in line with brand standards and a budget.
  • You will have delivered successful training and recruitment for front-of-house teams, including servers through to Assistant Managers.
  • Ideally, some experience back of house, understanding what makes kitchen and kitchen teams click would be preferable.

How to Apply

If you want to find out more about us, follow us on LinkedIn or @life.at.lounge on TikTok.