Hotel Operations Manager

3 weeks ago


Filey, North Yorkshire, United Kingdom Castle Employment Agency Ltd Full time
Hotel General Manager Opportunity

We are partnering with a reputable client to recruit a seasoned Hotel General Manager for a prestigious venue on the North Yorkshire coast. This independently owned hotel offers a unique blend of guest rooms, apartments, and a superb F&B offering, alongside hosting events.

The successful candidate will benefit from a competitive salary of up to £50,000, a bonus package, and the autonomy to oversee all hotel operations. This is a full-time, permanent role.

We are seeking a hands-on leader who can manage, lead, and operate this independent hotel, act as a brand ambassador, and drive sales. Key responsibilities include:

  1. Overseeing and managing the delivery of Reception, FOH, Housekeeping, and F&B areas of the hotel
  2. Taking a hands-on approach to maintain high service standards across all departments
  3. Ensuring compliance with all relevant regulations and legislation
  4. Managing and leading the team, including recruitment, onboarding, development, and retention
  5. Overseeing financial operations such as budgets, payroll, targets, and forecasting
  6. Playing an active role in developing and executing a sales and marketing strategy
  7. Addressing and managing any maintenance issues as needed
  8. Leading regular team meetings and encouraging open communication
  9. Undertaking additional duties as required

Requirements include:

  1. Proven hotel management experience in a similar-sized property
  2. Knowledge of online room booking systems
  3. Experience in sales for both F&B and rooms
  4. Strong financial reconciliation and reporting skills
  5. A personable, professional, and natural leader
  6. Proficiency with Microsoft Excel and Word

If you are a seasoned hotel professional looking for a rewarding leadership role, please click apply and upload your CV today.



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