Retail Operations Director
3 days ago
Austin Fraser is currently seeking a Retail Operations Director to manage a renowned fashion retailer in a prime location. This leadership role involves efficiently overseeing all operational aspects of the store, driving sales initiatives, and maintaining high performance levels. The ideal candidate will be responsible for managing staff, inventory, sales, and customer service satisfaction.
About the Job
As a key member of our team, you will be responsible for ensuring that team members provide exceptional customer service. You will train, mentor, and coach team members to promote skill development and growth opportunities. Additionally, you will monitor and review store performance, providing routine reports to senior management.
Key Responsibilities
- Manage all aspects of store operations, including staff management, inventory management, sales generation, and customer service.
- Develop and implement strategies to improve store performance and drive sales growth.
- Mentor and coach team members to enhance their skills and performance.
- Monitor and review store performance, providing regular reports to senior management.
Requirements
The ideal candidate will have experience as an Assistant Manager, Deputy Manager, or equivalent. They must currently manage KPIs and budgets to improve store performance, have a track record of driving sales, and be a confident leader and motivator. Proven experience in delivering exceptional customer service is essential. A business-oriented approach is required to help move the retail store forward. In return for your hard work, you will receive a basic salary of up to £34,000, plus a generous perks package.
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