Retail Operations Director

3 weeks ago


Preston, Lancashire, United Kingdom Sally Europe Full time
About Sally Europe

We are a leading company in the hair industry, dedicated to empowering customers to express themselves through exceptional service and products.

Job Title: Retail Operations Director

An exciting opportunity has arisen for a highly motivated and experienced Store Manager to join our team as a Retail Operations Director.

Job Description:
  • Lead a team of sales advisors and management to achieve high store standards and sales performance.
Responsibilities:
  • Maintain high store standards and sales performance by implementing effective strategies and policies.
  • Develop and implement sales strategies to drive business growth and innovation.
  • Build strong relationships with customers and suppliers to ensure excellent customer service and product offerings.
  • Collaborate with the wider business to drive growth and innovation.
  • Emphasize a culture of fun and teamwork within the store.
  • SUPPORT the company's mission to empower customers to express themselves through hair.
Key Performance Indicators (KPIs):
  • Meet or exceed sales targets.
  • Ensure high customer satisfaction ratings.
  • Maintain a positive and inclusive work environment.
Requirements:
  • A proven track record of success in retail operations or management.
  • Excellent leadership and communication skills.
  • Ability to develop and implement effective sales strategies.
  • Strong relationships with customers and suppliers.
Salary:

The estimated annual salary for this role is £60,000 - £80,000 depending on experience.

About the Role:

This is an excellent opportunity for a Store Manager to take their career to the next level and become a key player in driving business growth and innovation at Sally Europe.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and growth.



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