Assistant Caseworker

3 weeks ago


Chelmsford, Essex, United Kingdom Essex Police Full time
Job Title: Assistant Caseworker

Essex Police is seeking a highly skilled and motivated individual to join our Professional Standards Administration Team as an Assistant Caseworker.

About the Role

This is an exciting opportunity to work in a challenging and rewarding role, providing a high level of internal and external customer service. As an Assistant Caseworker, you will be responsible for generating and updating case records to facilitate the public complaints system and investigations carried out by the Professional Standards Department.

Key Responsibilities
  • Provide excellent customer service to internal and external customers
  • Generate and update case records to facilitate the public complaints system and investigations
  • Work collaboratively with the Professional Standards Team to provide a high level of service to customers
  • Use Microsoft Office to manage and maintain case records
  • Develop and maintain a high level of competence in audio typing
Requirements
  • Good communication skills
  • Experience of working with others to provide a good level of service to customers
  • Experience in the use of Microsoft Office
  • Competence in audio typing
What We Offer

Essex Police offers a competitive salary, incremental increases within the salary band, and a range of benefits, including agile working and opportunities for professional development.

We are an equal opportunities employer and welcome applications from diverse candidates. Communications may be recorded for monitoring purposes.

We are committed to creating a workplace that is inclusive and respectful of all employees. If you require any adjustments to the recruitment process, please let us know.


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