Licensing Support Specialist

2 days ago


Lowestoft, Suffolk, United Kingdom East Suffolk Council Full time

About Us

East Suffolk Council, a local government authority, delivers vital services to a quarter of a million people across East Suffolk.

We are seeking an organized and customer-focused individual to join our Licensing Team as a Licensing Support Officer.

The Role

  • You will serve as the primary point of contact for the Licensing Team, responding to inquiries and ensuring compliance with relevant legislation and standards.
  • You will provide administrative support to our Licensing Officers with the management and enforcement of various licenses, including taxis, private hire, gambling, and licensed premises, festivals, and outdoor events.

Your Key Responsibilities

  • Assist with processing applications, renewals, and registrations.
  • Issue renewal reminders, create documents, and maintain accurate records.
  • Support with financial tasks.

Your Skills and Experience Required

  • A team player with excellent organizational skills and attention to detail.
  • A working knowledge of office administrative practices and procedures.
  • Exceptional customer care and communication skills.

Benefits Package

  • Generous leave entitlement (25 days per year, increasing to 31 days after 5 years' service) and bank holidays.
  • Access to a comprehensive pension scheme.
  • Flexible working arrangements to suit your needs.
  • Ongoing learning and development tailored to your role.
  • A range of staff support networks and health and wellbeing initiatives.
  • Discounts on various products and services.

How to Apply

  • Complete the Supporting Statement template.
  • Submit your application online along with your statement.

Salary Information

£25,584 - £27,269 per annum (37 hours per week)



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