Head of Service Delivery

3 weeks ago


London, Greater London, United Kingdom Clear Channel Full time
About Us

We're Clear Channel Europe, a leading media and technology company operating in 14 markets across the continent.

We're passionate about creating innovative solutions that drive business results for our customers.

This role is a key part of our tech team, responsible for ensuring the smooth operation of our digital panel network.

The Job

As our new Head of Service Delivery, you'll be responsible for leading our service delivery team to ensure that our digital panel network meets the high standards of our customers.

Key Responsibilities

  • Lead the development and implementation of service delivery strategies to meet customer needs.
  • Collaborate with cross-functional teams to ensure seamless service delivery.
  • Monitor and analyze service performance to identify areas for improvement.
  • Develop and manage key performance indicators (KPIs) to measure service delivery success.

What We Offer

  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • The opportunity to work on exciting projects and contribute to the growth of our company.

About You

We're looking for someone with a strong background in service delivery and a passion for technology.

Requirements

  • Proven experience in service delivery leadership roles.
  • Strong technical knowledge and understanding of digital panel networks.
  • Excellent communication and interpersonal skills.
  • Able to work collaboratively as part of a team.

Clear Channel

We're a company that values innovation, creativity, and collaboration.

Equality and Diversity

We're committed to equal opportunities and diversity in the workplace.



  • London, Greater London, United Kingdom Goldsmiths, University of London Full time

    About UsWe are GOLDSMITHS UNIVERSITY OF LONDON, a world-renowned institution dedicated to advancing equality and celebrating diversity.We seek a motivated Head of Customer Service Delivery to join our team and take ownership of the customer experience. The successful candidate will be responsible for the operational management of front line customer...


  • London, Greater London, United Kingdom Dreamtek Limited Full time

    Head of Service Delivery PositionWe are seeking an experienced Head of Service Delivery to lead our team in London. The ideal candidate will have a strong background in delivering AV, event/production services to organisations, as well as previous leadership experience.You will be responsible for implementing enhancements and processes aligned with our...


  • London, Greater London, United Kingdom Example Recruitment Full time

    About the RoleWe are looking for a highly skilled Service Delivery Head to join our team at Example Recruitment. As a key member of our leadership team, you will be responsible for overseeing the delivery of CP12 landlord certification, undertaking Safety and Quality Assurance audits, and managing the end-to-end installation process.You will have a strong...


  • London, Greater London, United Kingdom Grantify Full time

    Service Delivery Leadership OpportunityWe are seeking a seasoned Service Delivery professional to lead our team in delivering exceptional service to our clients. As the Head of Service Delivery, you will be responsible for overseeing the entire service delivery function, ensuring that all processes align with the company's goals and objectives.You will...


  • London, Greater London, United Kingdom King's Head, Islington Full time

    As a key member of our team at The King's Head, Islington, you will be responsible for delivering exceptional customer service and leading our team to achieve our goals.We are looking for a motivated and experienced Assistant Manager who is passionate about customer service and has a proactive approach to team management.You will be responsible for...


  • London, Greater London, United Kingdom Grantify Full time

    Key Role SummaryWe are seeking a highly skilled Head of Service Delivery to join our team at Grantify. This role is crucial in ensuring we provide our clients with the best experience and service quality while driving continuous improvements across our operations.As a key member of our global leadership team, you will be responsible for overseeing all...


  • London, Greater London, United Kingdom Grantify UK Full time

    Service Delivery Excellence LeaderWe are seeking a highly skilled Service Delivery Excellence Leader to join our team at Grantify UK. As a key member of our leadership team, you will be responsible for overseeing all aspects of Service Delivery for our Grants service in the UK and the US.As a Service Delivery Excellence Leader, you will lead a team of...


  • London, Greater London, United Kingdom Informa Connect of Informa PLC Full time

    Job Title: Head of Brands and ServicesAt Informa Global Support, we're about connecting businesses and professionals with knowledge. Our reach is extensive, covering cutting-edge research, specialist digital demand, and a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete, and many more.Job SummaryWe're looking for a seasoned leader to head...


  • London, Greater London, United Kingdom Square One Resources Full time

    Job Title: Head of Network ManagementLocation: RemoteJob Type: Full-timeJob Description: We are seeking an experienced Head of Network Management to join our team at Square One Resources. The successful candidate will be responsible for leading the development and implementation of our network management strategy, ensuring the delivery of high-quality...


  • London, Greater London, United Kingdom Sellick Partnership Full time

    Job Overview:We are seeking an experienced Head of People Service Delivery to join our team at Sellick Partnership. In this role, you will be responsible for delivering people strategy, leading the payroll function, setting commercial strategy, and managing HR and payroll systems.


  • London, Greater London, United Kingdom Jollibee Head Office Full time

    Job Title: Home Delivery ManagerJollibee Head Office is seeking a highly skilled Home Delivery Manager to lead and drive our home delivery business across the UK. This is a key role in our expansion strategy, and we are looking for an individual with a proven track record in food service operations, particularly in delivery or multi-channel operations.Key...


  • London, Greater London, United Kingdom Understanding Recruitment Full time

    Job SummaryWe are seeking a highly motivated and experienced individual to fill the position of Service Delivery Head Role at Understanding Recruitment. The successful candidate will lead our Service Desk team and drive business growth through exceptional service delivery.Salary: £90,000 - £95,000 + BonusKey ResponsibilitiesLead the Service Desk team and...


  • London, Greater London, United Kingdom Mental Health Innovations Full time

    Role ProfileWe are seeking a highly skilled and experienced professional to join our team as Head of Youth Service Delivery. The successful candidate will be responsible for leading the delivery of our youth services, working closely with our income and marketing teams.Key ResponsibilitiesService Delivery:Lead on the launch of our new peer chat service.Lead...


  • London, Greater London, United Kingdom Intermediate Capital Group Full time

    Job SummaryWe are seeking a highly experienced and skilled Service Delivery professional to lead our global service delivery team. As the Head of Service Delivery, you will be responsible for shaping a team that can support our continued growth while instilling a culture of quality-first service excellence.Key ResponsibilitiesLead a geographically dispersed...


  • London, Greater London, United Kingdom First Clinical Ltd Full time

    Job Summary:We are recruiting for an experienced Divisional Head of Service Delivery to join our Senior Management Team at First Clinical Ltd. The successful candidate will be responsible for delivering a range of competing targets, including financial, quality, performance, productivity, and workforce targets.Key Responsibilities:Assist the Senior...


  • London, Greater London, United Kingdom Grantify Full time

    About the RoleWe are seeking a highly skilled and experienced Head of Service Delivery to lead our Service Delivery function at Grantify. As a key member of our global leadership team, you will be responsible for overseeing all aspects of Service Delivery for our Grants service in the UK and the US.The successful candidate will have a proven track record of...


  • London, Greater London, United Kingdom Ministry of Justice Full time

    Corporate Services Lead: Join our team as a Deputy Head of Corporate Services and play a key role in shaping the future of our organization. As a member of our senior leadership team, you will have the opportunity to drive change and implement innovative solutions.About the Role:In this role, you will oversee the daily management of IT provision, estates,...


  • London, Greater London, United Kingdom HEAD OFFICE Full time

    Job Title: Head of Commercial ManagementLocation: Head Office, LondonJob Type: Full-timeAbout the Role:We are seeking a highly skilled and experienced professional to lead our commercial management team. The ideal candidate will have a strong background in customer acquisition and a proven track record of developing and implementing successful strategies.Key...

  • Home Delivery Manager

    3 weeks ago


    London, Greater London, United Kingdom Jollibee Head Office Full time

    About the RoleJollibee Head Office is seeking a dynamic Home Delivery Manager to lead and drive our home delivery business across the UK. As a key member of our team, you will be responsible for growing our delivery sales, profitability, and overall customer satisfaction.Key ResponsibilitiesLead the day-to-day delivery operations to ensure our guests enjoy...


  • London, Greater London, United Kingdom Insignia Group of Companies Full time

    At Insignia Group of Companies, we are seeking a seasoned Head of Lifestyle Services to elevate our member experience. This role is responsible for overseeing the Concierge services and travel department, ensuring seamless consistency with Insignia standards. The ideal candidate will be a strategic thinker, adept at generating innovative ideas to enhance our...