Trade Counter and Customer Services Advisor

3 weeks ago


Gaddesden Row, United Kingdom ARL Recruitment Ltd Full time
Job Description:

The Trade Counter and Customer Services Executive role is responsible for various tasks within the business, including serving customers on our busy trade counter with confidence, respect, and a highly professional attitude.

This role involves a high level of administrative tasks and competing pressures on time, requiring excellent organisation and self-management skills.

Key responsibilities include managing customer payments, updating internal systems, offering support and guidance to customers, enhancing product knowledge, and dealing with customer complaints. You will also be expected to develop sales to help reach company growth targets, process sales orders, place purchase orders with suppliers, respond to email enquiries, source quotes for customers, and liaise with suppliers and warehousing operations.

The successful candidate will be given the opportunity for real progression within the organisation or one of its existing or newly planned branches.



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