Sales Administrator FTC 12 months

6 days ago

Slough, United Kingdom Adecco Full time
Job Title: Sales & Customer Service Administrator

We are seeking a highly motivated and organized Sales & Customer Service Administrator to join our dynamic team for a fixed-term contract of 12 months.

Key Responsibilities:
  • Process sales orders, coordinating with suppliers and logistics to ensure timely delivery and exceptional service.
  • Keep customers informed of shipment and incoming item estimates, providing open order lists when necessary.
  • Provide customers with price lists, item specifications, and compliance documents.
  • Resolve queries and discrepancies for UK and European distributors, including raising credit notes and re-billing when required.
  • Address customer complaints, liaising with suppliers and engineers for technical advice as needed.
  • Deliver efficient and timely customer service, adding value to end-users.
  • Maintain accurate records of customer complaints to aid in future monitoring.
  • Support the team with document retrieval during audits.
  • Foster effective communication throughout the organisation.
  • Provide assistance to other areas of the department as needed.
Requirements:
  • Previous experience in admin and customer service within a fast-paced sales environment.
  • Data entry experience, including familiarity with different systems.
  • Proficiency in Microsoft Office 365.
  • Strong typing skills with a focus on accuracy.
  • Goal-oriented mindset with excellent time management skills.
  • Fluency in written and spoken English.
About the Role:

This is an exciting opportunity to join a reputable manufacturing company as a Sales & Customer Service Administrator. As a key member of the Sales Administration division, you will play a vital role in supporting the achievement of strategic sales goals.

We offer a competitive salary, vibrant working environment, and opportunities for personal development. If you're a proactive and customer-focused individual looking for a challenging and rewarding role, apply now to join our team.

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