Sales Administrator FTC 12 months/ Hybrid

5 days ago

Slough, United Kingdom Adecco Full time

Job Title: Sales & Customer Service Administrator

Contract Type: Fixed Term Contract/ Hybrid

Contract Length: 12 months

Working Pattern: Full Time

Location: Slough

Benefits
Salary up to 30k
20 days holiday plus bank holidays
Pension
Life assurance
Hybrid

Are you a proactive and customer-focused individual looking for an exciting opportunity? Our client, a leading manufacturing company, is seeking a Sales & Customer Service Administrator to join their dynamic team for a fixed-term contract of 12 months. As the Sales & Customer Service Administrator, you will be an integral part of the Sales Administration division, supporting the achievement of strategic sales goals in line with our client's corporate policies.

Responsibilities:

Process sales orders, coordinating with suppliers and logistics to ensure timely delivery and exceptional service.
Keep customers informed of shipment and incoming item estimates, providing open order lists when necessary.
Provide customers with price lists, item specifications, and compliance documents.
Resolve queries and discrepancies for UK and European distributors, including raising credit notes and re-billing when required.
Address customer complaints, liaising with suppliers and engineers for technical advice as needed.
Deliver efficient and timely customer service, adding value to end-users.
Maintain accurate records of customer complaints to aid in future monitoring.
Support the team with document retrieval during audits.
Foster effective communication throughout the organisation.
Provide assistance to other areas of the department as needed.

Requirements:

Previous experience in admin and customer service within a fast-paced sales environment.
Data entry experience, including familiarity with different systems.
Proficiency in Microsoft Office 365.
Strong typing skills with a focus on accuracy.
Goal-oriented mindset with excellent time management skills.
Fluency in written and spoken English.

Skills and Experience:

Excellent team player, always willing to assist colleagues.
Strong interpersonal and communication skills.
A drive for precision and attention to detail.
A focused and hard-working approach.
Flexible and helpful attitude with the ability to work independently.

If you're seeking a challenging and rewarding role with a reputable manufacturing company, apply now to join our client's team as a Sales & Customer Service Administrator. In return, our client offers a competitive salary, vibrant working environment, and opportunities for personal development. Don't miss out on this exciting opportunity - apply today

To apply, please submit your CV and cover letter to the email address provided. Only shortlisted candidates will be contacted. Thank you for your interest in this position.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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