Sales Administrator FTC 12 months

3 weeks ago

Slough, Slough, United Kingdom Adecco Full time
Job Title:

Sales & Customer Service Administrator

Contract Type:

Fixed Term Contract/Hybrid

Contract Length:

12 months

Working Pattern:

Full Time

Location:

Slough

Benefits:
  • Salary up to £30k
  • 20 days holiday plus bank holidays
  • Pension
  • Life assurance

A leading manufacturing company is seeking a Sales & Customer Service Administrator to join their dynamic team for a fixed-term contract of 12 months. As the Sales & Customer Service Administrator, you will be an integral part of the Sales Administration division, supporting the achievement of strategic sales goals in line with the company's corporate policies.

Responsibilities:
  • Process sales orders, coordinating with suppliers and logistics to ensure timely delivery and exceptional service.
  • Keep customers informed of shipment and incoming item estimates, providing open order lists when necessary.
  • Provide customers with price lists, item specifications, and compliance documents.
  • Resolve queries and discrepancies for UK and European distributors, including raising credit notes and re-billing when required.
  • Address customer complaints, liaising with suppliers and engineers for technical advice as needed.
  • Deliver efficient and timely customer service, adding value to end-users.
  • Maintain accurate records of customer complaints to aid in future monitoring.
  • Support the team with document retrieval during audits.
  • Foster effective communication throughout the organisation.
  • Provide assistance to other areas of the department as needed.
Requirements:
  • Previous experience in admin and customer service within a fast-paced sales environment.
  • Data entry experience, including familiarity with different systems.
  • Proficiency in Microsoft Office 365.
  • Strong typing skills with a focus on accuracy.
  • Goal-oriented mindset with excellent time management skills.
  • Fluency in written and spoken English.

Adecco is a disability-confident employer. We run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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