Sales Administrator

3 days ago


Slough, Slough, United Kingdom Adecco Full time
Job Title: Sales & Customer Service Administrator

Contract Type: Fixed Term Contract/Hybrid Contract Length: 12 monthsWorking Pattern: Full TimeLocation: SloughBenefits * Salary up to £30k * 20 days holiday plus bank holidays * Pension* Life assurance * Hybrid

About the Role

We are seeking a proactive and customer-focused individual to join our dynamic team as a Sales & Customer Service Administrator. As an integral part of the Sales Administration division, you will support the achievement of strategic sales goals in line with our client's corporate policies.

Key Responsibilities
  • Process sales orders, coordinating with suppliers and logistics to ensure timely delivery and exceptional service.
  • Keep customers informed of shipment and incoming item estimates, providing open order lists when necessary.
  • Provide customers with price lists, item specifications, and compliance documents.
  • Resolve queries and discrepancies for UK and European distributors, including raising credit notes and re-billing when required.
  • Address customer complaints, liaising with suppliers and engineers for technical advice as needed.
  • Deliver efficient and timely customer service, adding value to end-users.
  • Maintain accurate records of customer complaints to aid in future monitoring.
  • Support the team with document retrieval during peak periods.
Requirements

To be successful in this role, you will need to possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. You will also need to be proficient in using computer software and systems, with a strong attention to detail and ability to maintain accurate records.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual looking for a new challenge, please apply now.



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