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Customer Service Representative

2 months ago

Ringwood, Hampshire, United Kingdom SOUTH WEST RECRUITMENT Full time
Job Description

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at SOUTH WEST RECRUITMENT. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and their customers.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers via phone, email, and web chat
  • Work collaboratively with internal teams to resolve customer complaints and issues
  • Meet or exceed performance metrics and quality standards

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment